Abs-Sunglasses.com Chat Transcript

 Nancy:
    I ordered a pair of sunglasses on Sunday the 4th.  The status says they still have not shipped. Why is this?

Linda:
    hello
Nancy:
    hi
Nancy:
    have you already received my question or do i need to retype it?
Linda:
    could you give me the order number, please
Nancy:
    ***765
Linda:
    please hold, checking...
Nancy:
    are you there?
Linda:
    the glasses are on the backorder for 1-2 weeks, but I need to call to the  company. Please hold...
Nancy:
    ok
Nancy:
    i need to change the shipping address then
Nancy:
    is it 1-2 weeks from now or 1-2 weeks from the day we purchased them?
Linda:
    these glasses are on the back order from the day you purchased them
Linda:
    how would you like to proceed with your order please?
Nancy:
    I would like it to be shipped to another address
Linda:
    Unfortunately, we are not going to be able to do this.
Nancy:
    why is that?
Linda:
    According to our policy we ship to the CONFIRMED address on Paypal.
Nancy:
    ok
Posted by Irina from ABS-Sunglasses (Reading Glasses)